The culture of every workplace is a reflection of the behaviours and interactions of the team and the leadership, both with each other and with their clients and patients. A great culture begins with establishing a sense of psychological safety, of each member of the team feeling valued, understood and cared for. Building bonds of understanding and trust takes time, and practicing compassionate curiosity is a great incubator to grow strong connections. Taking the time to really understand where people’s talents lie, understanding their optimal place within the team, how they like to receive information, their level of comfort with detail, people, change, innovation, systems and processes, can make a profound positive difference to the culture you grow and the results you see. Which of the 5 languages of appreciation does each of your team prefer? And have you actually communicated yours to everyone else? We will explore all of this and more!

Key Learning Objectives:

• Understand the importance of compassionate curiosity and how it applies to a team environment.
• Understand how to build circles of safety and trust within the team.
• Understand the 4 “energies” of human behaviour.
• Understand the 5 languages of appreciation and how to apply them.